Overview
This policy explains how Chirri Floral handles personal information collected through this website, enquiry forms and direct contact (email, Instagram, phone).
Chirri Floral is a small, founder-led floral studio in Melbourne, Victoria. The studio is run by Jia Jamil.
Information collected
When you send an enquiry, you may choose to share:
- your name
- email address
- phone number
- delivery or pickup date
- bouquet size, occasion, palette and any gift card message
- any other notes or special requests you include
The site may also receive standard technical information — browser type, device type, IP address and pages visited — through hosting and security tools.
How information is used
Personal information is used to reply to your enquiry, discuss your arrangement, prepare a quote, arrange pickup or delivery, and improve the website experience.
Chirri Floral does not sell personal information. It's only used for the reason it was collected, unless you agree to another use or the law requires otherwise.
Forms and third-party services
Enquiries are processed through Formspree. Website hosting, security and performance are handled through Cloudflare. The site also loads typefaces from Google Fonts.
These services may process limited technical data needed to deliver the site, protect it from spam or abuse, and pass your enquiry to Jia.
Storage and security
Reasonable care is taken to keep enquiry information secure and limit access to the people who need it to respond. No transmission or storage method is completely risk-free, but the site uses secure HTTPS connections by default.
Access, correction and deletion
You can ask for a copy of your enquiry information, request a correction, or ask for it to be deleted, by contacting [email protected].
Contact
For privacy questions, please email Jia at [email protected].